Policy Administration adjunct

Manulife – Metro Manila – Policy Administration adjunct Manulife Philippines Metro Manila Full timeAre you looking for endlessopportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Summary : Coordinates and in charge in processing of one or more specific transactions in Policy Administration and ensure delivery of service on a timely and accurate manner. Listing description » Processes reinstatement and plan change requests (increase / decrease of face amount, addition / deletion or riders) » Communicate to distributors and other internal/external customers by phone or email » Provides assistance on phone-in inquiry, request and complaint of clients/distributors » Knows the processes and systems to be able to handle verification of details, responding to questions and clarifications. » Provides proper and timely response to issues presented by clients/distri…

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