Technical Support Representative Layer I

K8 Applied Innovation – Baguio, Benguet – We are K8 Applied Innovation, a premier provider of technology, marketing, HR/Recruiting, administrative, and custom IT support on a worldwide scale. Our expert team consults for leading companies on a global scale to help support integral business objectives leading to unprecedented success. We are looking for Level I Technical Support Representatives. This position will be responsible for the data entry and processing of customer orders. You will demonstrate an understanding of a minimum of two operating systems as defined by the customer order specifications and develop a basic understanding of the fundamental Mercury Z products and their ordering specifications. You will verify customer orders by ensuring all relevant information is contained in the order to issue an access service request and issue low bandwidth customer orders to 3rd Party vendors ensuring timely and accurate delivery of service. You will implement off-net ordering instructions from the design team, validate th…

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