Businesses clearly know that by offering the best experience to their ideal customers, they can easily achieve success and can grow their business dramatically. But most of them avoid paying attention to their customers, and as a result, they face business failure. Businesses can provide top-notch customer service to customers...
Customers have been and always will be extremely important for brands. Understanding your customers, their needs, their expectations and their desires is the key to a successful business. Once you understand those details, you can craft your sales and marketing strategies to better fit your target audience. But in addition...
During the current economic downturn, business owners are scrambling to trim costs without compromising on quality and customer experience. But that’s easier said than done since many small entrepreneurs in the food business already operate on a razor-thin profit margin. The good news is that there are several things you...
Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch’s Catey Hill offers tips on Lunch Break with Tanya Rivero. Photo: iStock / stocknroll
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