Tagged: India

IT Account Manager

IBM India Pvt. Ltd. – India – Philippines – Provides application support for a specific account that meets technical Service Level Agreements for the following ITIL-based Service Management processes: Change Management, Problem Management Ensures that reported issues are properly recorded, including the resolution used. Analyzes, tracks and monitors all escalated issues, acts as a resolution owner and ensures that issues are properly resolved. Regularly checks for new issues/incidents raised by key business users Escalates unresolved issues to other pre-identified support groups Maintains daily linkage with the key business users to remain in the loop on day-to-day operations issues and status Provide analysis and critical next steps as appropriate and updates during Severity 1 outage situations Analyzes impact, risks and effort needed to implement a change request Carries out approved changes to the system Participates in the change review meetings Generates periodic SLA reports / scorecards Generates and analyze trending repor…


Senior Coordinator – Social Media

Concentrix Technologies India Pvt. Ltd – India – Philippines – Social Media Monitoring and Workflow Responsible for monitoring social media on a daily basis. The following are some expected duties. Excellent English communication skills (oral and written) Strong analytical skills and focus to detail Provide troubleshooting tips to achieve customer satisfaction Reviews all content posted in real-time Enforcing set policies Tags and workflows content Tracks progress of cases Drives campaigns to increase social media presence and influence Community moderation Escalation point for critical social media cases Stay abreast on content, activities, programs and processes by working closely with key individuals or groups within the organization that provide material/resources to promote a positive customer experience. Assists in training new Social Media Coordinators. Assists in regular QA and coaching for Social Media Junior Coordinators. KRA: Productivity/Reports Submitted Submits status report of events, on-going activities and statistics on a regular…


Manager – Transitions

Next Step Solutions – India – Philippines – Handling the onsite transition for Philippines location. Handling transitions in various domains. Handle escalations for external and internal stakeholders. Be involved in strategic enterprise level initiatives….


Procurement Operations Specialist

IBM India Pvt. Ltd. – India – Philippines – Responsibilities may include PO approvals and resolution and vendor updates. Ability to work well in a team based environment with global and remote team members. Ability to perform a variety of tasks at various levels of complexity. Required Bachelor’s Degree At least 6 months experience in Procurement English: Fluent Preferred Business/Management…


Senior HR Business Partner

Concentrix Technologies India Pvt. Ltd – India – Philippines – A professional contributor to the HR organization, this position directly reports to the HR Director and represents the HR Department in operations with account management responsibilities in terms of strategic support, design and delivery of development programs and proactive engagement to perpetuate positive employee perception. Proactively monitors team performance according to agreed metrics in the Service Level Commitments, and effect adjustments/changes to maintain or exceed the same. Experience : 10 15 years Location : Eastwood City, Philippines…


Data Specialist – Data Modeling

IBM India Pvt. Ltd. – India – Philippines – The IBM Data Modeler provides thought leadership in BAO with an emphasis on Enterprise Information Management. The Data Modeler translates business needs into a data model, providing expertise on data modeling tools and techniques. The Data Modeler has a working knowledge of at least one of the various industry data models (e.g., banking, insurance, healtcare) and has advanced skills in at least one data modeling tool (e.g., ERwin, InfoSphere Data Architect). Additional information At least 1 year experience in the skill/technology mentioned above At least 1 year experience in systems and solutions design, logic formulation, software programming, and testing At least 1 year experience in RDBMS and SQL At least 1 year experience in Data Warehousing Working knowledge of Unix scripting…


Associate Partner

IBM India Pvt. Ltd. – India – Philippines – The Telco Leader is expected to have the proven experience and knowledge needed to develop new business opportunities, leading to client acceptance of IBM terms and conditions for services delivery. They must understand large and complex Telco services projects and engagements, with a demonstrated expert knowledge of the appropriate methods and skills needed to solve business problems in the client’s industry. They are expected to contribute to the growth of intellectual capital within the Telco practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through their ability to articulate solutions. This position requires the skills needed to win client trust and confidence leading to the acceptance of new proposals in a manner that supports and reinforces business objectives within the Telco practice. They are expected to identify new business o…


Cargo Sales Manager

SS Hr Solutions Pvt – India – Philippines – Set up Business Plan Define Strategy to achieve Sales Target for International Domestic Logistics Identify new business opportunities customers for expansion. Development of new clients as well as retaining them by offering better customer relationship and service Monitoring and handling day to day sales Operation activity. Coordinating with Operation team for day to day operations and troubleshooting Comprehensive knowledge in air/ surface/ shipping, freight forwarding Supply Chain Management (both international and domestic)….


Credit Card Program Manager

World Networking Services – Manila City, Metro Manila – Check your inbox to know about employers who showed interest in your profile See the names of companies who view your resume, Consider your resume and Contacted with you. Seeker Services About XpressResume+ Put Your Career in Gear with Monster Career Services. We have got: to help you knock out the competition by showcasing your most marketable skills and strengths with a strategically written resume. to let you determine your personality, career & areas of improvement. Career Advice Stand out from the job searching crowd with a unique combination of skills, experience, attributes and career advice from Monster India. Monster helps you formulate better career decisions by offering numerous career tips for a successful job interview, resume creation, salary and much more. In addition, we have recently introduced interesting and informative sections like and to help you stay in step with job trends and accelerate your self-learning. World Networking Services Credit Card Program Manager J…

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