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Manila City, Metro Manila – The ideal candidate will have a performance-driven mindset and a passion for delivering extraordinary results for our clients. Experience managing a contact center with large call and interaction volumes is an asset. As Vice President of Operations, You Will… Collaborate with various departments and leaders in the development and implementation of strategic plans Manage and drive results for Service Delivery Operations and performance optimization through client-specific internal KPIs and financials Direct and audit to ensure adherence to corporate policies and processes, while honoring client-specific policies & processes Support and drive the Leading HR / Recruitment Services Company culture within their teams and at our campuses Partner with stakeholders across the organization in a collaborative manner to ensure consistency within operations Drive initiatives resulting in positive improvements in margins and the strengthening of enterprise value Build and develop a world cl…

J-K Network Manpower Services – Makati City, Metro Manila – Ayala, Makati and Pasay City Negotiable Cantonese, Mandarin BENEFITS: Health Insurance Government Mandated Benefits Dental Allowance Medical Allowance Miscellaneous Allowance JOB DETAILS: Offers an all-around service that can build whole online empire from scratch such as: e-commerce, website design, mobile app development, online marketing, business analytics and online payment. Responsibilities: Responsible in assessing the basics of Network Infrastructure devices and designs like LAN & WAN Experience with Troubleshooting Desktop machines and basic LAN connectivity. Understanding of Network devices like Routers, Switches and Firewalls Responsible in ticketing, received issues, and to call submitter to understand the issues Assist or to understand further the issue from user thru phone and on-site support Handle incoming support calls and emails to support Provide predefined solutions to known problems Requirements: Fluent in speaking mandarin and read…

Arvato – Philippines – Position Summary: The Quality Coach provides Transaction Monitoring support or Sales Verification support (as applicable) requirements for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor is influences agent development through effective coaching and development. The Quality Coach is responsible for the proactive identification of agent level performance related opportunities by Transaction Monitoring Results or CSAT Predictor. A Quality Coach is also responsible for agent level action planning, quality presentations and agent training on Quality-Related topics. Overall Responsibilities: Communicate with and support Quality Manager, Operations Manager, Supervisors…

J-K Network Manpower Services – Quezon City, Metro Manila – Quezon City P60,000 Cantonese, Mandarin BENEFITS: Ensure the effective and efficient completion of all client-defined call/transaction review requirements. Ensures sampled inbound/outbound transactions are within the client’s specified standards. Handles the product and process support through group discussions, internal business meetings, and periodic coaching sessions Provide management operations and services improvement JOB DETAILS: Proficient in speaking Mandarin Bachelor’s Degree in any related fields With related work experience is an advantage but not required With at least 1-2 years working experience in any industry is and advantage Knowledgeable in computer applications/ Microsoft and Excel. APPLY NOW and Contact us Mobile numbers: 09369734186 | 9320963 Email us: [email protected] Recruitment Process: Schedule for Initial interview HR Interview/ Examination if needed Client Interview Job Offer Start Date Skype: live:jkmandarinjo…

J-K Network Manpower Services – Taguig City, Metro Manila – BGC, Taguig City P70,000 – P90,000 Cantonese, English, Mandarin BENEFITS: HMO, Government mandated More allowances Visa processing *start ASAP *No Experience Needed JOB DETAILS: American Laptop Account which is known to be the most trusted laptop in the world Requirements: Native Chinese Can speak English well Can speak Mandarin and English Degree Holder or under graduate Willing to take bilingual account Has work experience in any industry 6 months to 1-year BPO set up experience is an advantage Duties: Checking Survey Data received in Mandarin Examine Data from Chinese customers Evaluate Processed survey Data based on client’s request Handle technical data submitted by Survey Collections team Handle collected data from users and buyers in China Sort and mark all emails based on the department need Verify all scanned data received Recruitment Process: – Initial Interview over the Phone – Final Interview – Job offer For interested appli…

Sykes Philippines – Quezon City, Metro Manila – Posted on 19 August 2019 Get up to 500* cash on-the-spot once you sign the Job Offer this August! Terms & Conditions apply Are you a CISCO-certified Network Associate? We have just the account for you! Be part of the growing team of Technical Support professionals who troubleshoot and provide efficient customer service support to clients of one of the largest telecommunications service provider in the United States. Ace your interview by reviewing on the following topics: – IP Standards & Protocols – Border Gateway Protocols – IP networking and routing – VPLS, MPLS, Ethernet – Customer Premises Equipment – Voice over IP – Open Systems Interconnection – Networking and systems – Routers SYKES offers above-industry overall compensation package to those who will qualify. This includes: (1) night differential and night shift allowances (2) paid leaves (3) medical and dental coverage for you and qualified dependents (4) group life insurance coverage (5…

Makati City, Metro Manila – (Anywhere) We’re urgently hiring for Regional Sales Executives with extensive experience in cold-calling and lead generation. If you think you’re the right fit for this role, apply now! Why join our team? ✅ Fixed 40K basic salary ✅ Uncapped commissions + bonuses + night differential ✅ 100% HMO coverage for up to 2 dependents ✅ Anniversary service incentive ✅ Retirement plan and government mandated benefits ✅ Fully loaded snack bar ✅ Fixed weekends off ✅ No risk of closed accounts (in-house account) Minimum qualifications: ✅ Must possess at least a Bachelor’s degree in any field ✅ With at least 2 years of solid outbound sales experience ✅ Must be willing to start ASAP ✅ Has excellent English communication skills (written and verbal); experience in business writing and email is highly preferred ✅ Must be willing to work on a permanent graveyard shift (11pm-8am) ✅ Must be willing to work in Makati City BE PRIORITIZED! Send your resume to [email protected]. Yo…

SAP – Manila City, Metro Manila – Requisition ID: 226799 Work Area: Customer Service and Support Expected Travel: 0 – 10% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and imp…