Mandarin IT Support Specialist

J-K Network Manpower Services – Makati City, Metro Manila – Ayala, Makati and Pasay City Negotiable Cantonese, Mandarin BENEFITS: Health Insurance Government Mandated Benefits Dental Allowance Medical Allowance Miscellaneous Allowance JOB DETAILS: Offers an all-around service that can build whole online empire from scratch such as: e-commerce, website design, mobile app development, online marketing, business analytics and online payment. Responsibilities: Responsible in assessing the basics of Network Infrastructure devices and designs like LAN & WAN Experience with Troubleshooting Desktop machines and basic LAN connectivity. Understanding of Network devices like Routers, Switches and Firewalls Responsible in ticketing, received issues, and to call submitter to understand the issues Assist or to understand further the issue from user thru phone and on-site support Handle incoming support calls and emails to support Provide predefined solutions to known problems Requirements: Fluent in speaking mandarin and read…

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