Alabang | Customer Service Representative (WN 64) 1 2

Arvato – Alabang, Muntinlupa City – Company: Arvato Corp. Requisition ID: 34160 Position Summary: The Seller Support Associate is the primary solution provider for global sellers on the client platforms. In addition to providing a remarkable Seller experience, a Seller Support Associate is expected to address system issues, identify and implement process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements for phone, email and/or chat cases. Successful candidates will have an immediate and distinct impact on the experience of client Sellers therefore a strong record of customer obsession; high judgment and delivery of results are key requirements for this role. Overall Responsibilities: Provides prompt and efficient service to Sellers through phone, email and chat. Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts Works with multiple technology applications and features to …

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