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05
Aug
2019

AP Vendor Helpdesk Dispatcher

Shell – Makati City, Metro Manila – No. of Positions 1 Job Description Purpose & Accountabilities: Manage the AP Vendor Helpdesk by assigning emails received to appropriate queue depending on Shell legal entity and ensuring timely and accurate resolution of vendor queries through standardized processes at a sustainable cost. *Dimensions: AP Vendor Helpdesk overall is expected to manage approximately 10,000 Vendor queries a month spanning 30-40 operating units and several ERPs including GSAP, SERP, Blueprint, Legacy SAP, JDE and Sun as well as various languages. Employment Type Full Time Company Description Start Something Remarkable Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement. We enable Shell to operate in a global-competitive and ever-changing business environment. A career in Shell will offer you remarkable opportunities for growth, true experience across…

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