Uber – Manila City, Metro Manila – At Uber, customer support is more than just answering questions. It’s about building a community and listening to our customers. Providing amazing support to riders, driver partners, UberEATS customers and delivery partners is at the centre of the Uber customer experience. Uber is looking for a strong leader to manage a critical central APAC process in the Uber Community Operations team. As the APAC Project Manager, Content you will build our APAC content capability based out of Manila. In this role, you will establish and manage a newly formed function managing support content for our internal knowledge base. This is a highly visible, high impact role wherein you get to have a say in how we think of support content across APAC. If you love process, have an eye for detail and want to be part of a great team, please read on. What You’ll Do You’ll join the APAC Agent Success team and support content generation and knowledge base maintenance process for all regions in APAC. What doe…
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