Panalpina – Manila City, Metro Manila – Req ID: 158359 Job Function: Ocean Freight Full-Time/Part-Time: Full-time Contract Type: Regular Employment Job Level: Entry-level Key Tasks Pull out raw data from INTRAC, MYPA+, ODW et al Validate the raw data and transfer to needed report template Determine incorrect, missing and illogical timestamps and communicate to BUs for correction Consolidate and provide a summary of all BUs inputs for specified reports Determine the root causes of all the failed KPIs and communicate to GOKAM Ensure that BU is updating MYPA+ timely Ensure that BUs are adhering to the SLA (e.g timeline) Create ad hoc reports depending on BUs and GOKAMs request report irregularities in Incident Handling Tool (IHT) Escalation of irregularities to Customer Service / Manager Be the first point of contact for process experts on inquiries about the process Work under the direction of superiors Decision Making Authority Self-organization of the own working spac…
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