Thai Subject Matter Expert

J-K Network Manpower Services – Pasig City, Metro Manila – Clark, Pampanga Highly Negotiable English, Thai BENEFITS: Visa Processing Relocation Assistance 13th month pay Leaves Allowances With Training JOB DETAILS: Company Profile: American technology and analytics enabled BPO Company that delivers end-to-end solutions to its clients. It is one of the world’s largest independent BPO companies with over 36,000 employees. They are catering support to the biggest and well-known American software and technology product provider. DUTIES: Identify and resolve operational problems using expertise and judgment Responsible to improve workflow efficiencies Coach agents on how to navigate through systems to find information needed for calls Identify agent strengths and opportunities and report findings up to supervisors REQUIREMENTS: Open for Native and Non-native Thai Speakers Can effectively communicate in English and Thai Completed at least 2 years in college Willing to work and relocate in Pampanga Background in IT pr…

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