18
Aug
2019

Service Desk / TSR

Collabera Technologies Private Limited – Cebu City, Cebu – Posted on 15 August 2019 Processes and resolves customers system incidents and requests using technical and service knowledge Assumes initial ownership of the coordination, investigation and documentation of requests and system incidents Performs initial level diagnosis of problems and incidents and resolving them when appropriate Interprets problems or errors at a basic level and evaluating the risk of events and escalating appropriately to protect client services Ensures proper documentation for all problems, incidents and requests Follows up on actions and resolution of incidents to ensure customer satisfaction Requirements At least 2 years in college With at least 6 months work related experience Amenable to work in Cebu IT Park Wiling to work in a Shifting Schedule Can start ASAP! Working Location Cebu IT Park, Cebu City Apply Now Job Description Processes and resolves customers system incidents and requests using technical and service knowledge Assu…

Read more here:: Service Desk / TSR

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *

Pinoy Bisnes Ideas