Panalpina – Manila City, Metro Manila – Req ID: 161029 Job Function: Quality Full-Time/Part-Time: Full-time Contract Type: Permanent Job Level: Management Continuous Improvement Leads the CI Idea management framework and 6 Sigma Program Deployment Implement continuous improvement methodologies including, but not limited to Six Sigma, 5S, Lean Principles and others Responsible for driving continuous improvement initiatives & working with Service Delivery Leads to drive the continuous improvement mindset and culture in the site Work with operations teams to drive process improvements that quantitatively and qualitatively improve costs, quality and service. Work closely with Systems & Processes and Operations on Quality and Performance Improvement initiatives Assist transition and Ops in developing, building and reporting on SLAs Training Delivery Manage the CI Academy by developing framework on participant registration, tracking and recording, training needs analysis, putting together consolid…
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