Lithuanian Service Desk Analyst

J-K Network Manpower Services – Taguig City, Metro Manila – Taguig City P90, 000 (Negotiable) Czech, English, Estonian, Lithuanian, Polish, Slovak BENEFITS: HMO 30day relocation Project allowance Covered work application permit JOB DETAILS: Company Profile: The Company is a one of the leading information technology and systems integration firms that provides quality customer service. Requirements: Proficient in Lithuanian and English Language Open for Native and Non- Native Lithuanian Speakers Knowledgeable in Computer application Computer and internet savvy – can navigate through Windows/Internet with ease. Experience in handling IT or Technical Support is a plus BPO experience is an advantage Responsibilities: Handle and manage inquires over phone/emails Receive and process requests/issues Ensure proper documentation Conduct initial troubleshooting to identify the issue and ensure resolution Troubleshoot various systems/servers/workstations Supports Service Request Management and Service Restoration Managemen…

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