J-K Network Manpower Services – Quezon City, Metro Manila – Quezon City P 70,000 – 100,000 Cantonese, Mandarin BENEFITS: The company is a global IT, consulting and BPO Company. It is in the industry for over 80 years delivering quality services to their clients and customers. They are recognized over the world for their ample range of services, strong commitment to sustainability and competitive business citizenship. Position: Mandarin Service Desk Support Industry: BPO Company Location: Quezon City Salary: P 70,000 – 100,000 Schedule: Shifting JOB DETAILS: Job Description: Responsible in providing technical support and answering concerns via phone, email and chat and web Maintain a high degree of Customer Service for all support queries and follow all service management principle Record trend of calls and recognizing outages proactively Interact and coordinate with other departments to resolve customer issues Escalate customer trouble issues when appropriate Requirements: Proficiency in Speaking, Reading and Writin…
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