Metacom Business Process Outsourcing Solutions – Mandaluyong City, Metro Manila – Earn up to 22K! | Hiring Call Center Agents/Call Center Reps | NIGHT/DAY SHIFT Job Responsibilities: Escalation from first line support to third line support and tracking of support incidents Document case progress and resolutions Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients and more; Research required information using available resources; Follow standard processes and procedures Job Requirements: Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree. No work experience required. Excellent English language conversation skills. Computer and Web proficient. Willing to deliver the results in Ortigas and be designated to changing work schedules. Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below: Customer Service Representatives for High School Grads without BPO experience.Technical Support Representa… – Permanent – Full-time

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