Job Opportunity: Customer Service Representative (CSR)

Kalibrr – Metro Manila – Customer Service Representative (CSR) Kalibrr – Makati City, Metro Manila Job Description The Jr. Customer Service Representative’s function is to facilitate the communication between Lamudi, the organisation, and it’s end-users and clients. The customer service representative is responsible for handling inquiries or complaints and provide solutions in the most-effective and timely manner to represent the company in the best possible way. The CSR will also be responsible for following up on all leads. They shall screen all leads, eligible for screening and match the homebuyer’s requirements with the available listings using the D4H/LeadMax Tool. For Key accounts, they qualify leads and communicate the status of the leads with the individual clients. They shall possess a high level of communication and coordination expertise to facilitate the seamless flow of data between end-users, departments and the responsible clients. The contract is for 3 months with a chance to be a regular…

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