SEPANG, 17 April 2020 – All AirAsia guests with existing flight bookings made on or before 17 April 2020 with a departure date between 23 March and 30 June 2020 will now be able to select from a range of extended flexibility options for future travel. Eligible guests can now...
AirAsia is set to resume its scheduled domestic flights commencing with Malaysia on 29 April 2020, followed by Thailand (1 May 2020), the Philippines (1 May 2020), India (4 May 2020) and Indonesia (7 May 2020), subject to approval from the authorities. The resumption of services will initially be for...
MANILA, 16 April 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in different parts of the country. These special recovery flights are in response to requests from...
MANILA, 7 April – Following the Philippine government’s directive of extending the enhanced community quarantine period in Luzon, AirAsia is cancelling all domestic and international Z2 flights until 30 April 2020. All affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact...
SEPANG, 25 March 2020 – All AirAsia guests with existing flight bookings made on or before 22 March 2020 with a departure date between 23 March and 31 May 2020 will now be able to select from a range of extended flexibility options for future travel. Eligible guests can now...
MANILA, 17 March – In compliance with the Philippine government’s directive imposing travel restrictions due to the current public health situation, AirAsia is cancelling all its domestic flights to/from the Ninoy Aquino International Airport and to/from the Clark International Airport until 14 April. International flights from both said airports will...
MANILA, 15 March 2020 – AirAsia is set to mount special recovery services from Puerto Princesa to Clark and Cebu for passengers affected by the government’s recent restrictions on travel due to the current public health situation. Select flights will resume from Puerto Princesa to Clark between 16 to 19...
MANILA, 15 March – In compliance with the Philippine government’s directive imposing travel restrictions due to the current public health situation, AirAsia is cancelling its domestic flights to/from the Ninoy Aquino International Airport in Manila from 15 March to 14 April. AirAsia’s domestic flights to and from the Mactan Cebu...
MANILA, 14 March – AirAsia is opening an emergency help desk in Manila to assist guests whose travel plans are affected by a disrupted service following the Covid-19 outbreak. During this time of higher-than-usual volume of queries and requests, we continue to work tirelessly to best assist our guests, and...
MANILA, 13 March – In compliance with the Philippine government’s directive imposing travel restrictions due to the current public health situation, AirAsia is cancelling its domestic flights to/from the Ninoy Aquino International Airport in Manila from 15 March to 14 April. Flights not bound for Manila out of other AirAsia’s...
SEPANG, 10 March 2020 – AirAsia is extending the period to obtain credit accounts for guests with flight bookings until 30 April to/from selected destinations, including China, Hong Kong, Macau, Japan, Korea and Taiwan. AirAsia is also making provisions for guests who are unable to travel due to their recent...
MANILA, 24 February 2020 – AirAsia relaunched its services to Ho Chi Minh City along with the mounting of more domestic flights in the Philippines ahead of the summertime peak travel period. With the first flight out on 29 March 2020, Ho Chi Minh City will be AirAsia’s 16th international...
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