BPO Customer Service Associate

NTT Data – Metro Manila – Req ID: 28585 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a BPO Customer Service Associate to join our team in National Capital Region, Quezon (PH-QUE), Philippines (PH). General Duties and Tasks Working with US Providers to resolve inquiries. Answering inbound calls as the primary mode of communication RE: verification of benefits and eligibility and claim status. Creating written correspondence to the US Providers if issues were not resolved during the call. Using and doing thorough navigation using the client-assigned system applications. Acceptin…

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