Incident Coordinator – Taguig City

Taguig City, Metro Manila – Taguig City Permanent 5 to 10 years experience Overview The successful candidate should be a self-starter, must be comfortable working in a very fast paced, busy environment in the rapidly growing IT services industry. The candidate must be accustomed to working independently in high exposure environment and to managing multiple task assignments. He/she should also be a self-starter. He or she must be able to clearly communicate verbally and in writing, create professional-grade technical documentation and to demonstrate strong information presentation skills. Responsibilities The Incident Manager is responsible for driving and managing the efficient resolution of daily IT-related incidents. This position will include shift work that includes working with the IT Service Desk, Network Operations, Application Administrators, Change Management, Problem Management & Resolution (PMR), and Infrastructure Support. You will be a part of the Incident Response Team that will handle all a…

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