Learning & Development Trainer (AYA11873)

Teleperformance – Metro Manila – Learning & Development Trainer (AYA11873) Teleperformance Philippines – Makati City Subsidiary: Teleperformance PH FHCS Inc Location Makati City, Greater Metro Manila Department Operations Position Title Learning & Development Trainer (AYA11873) Report To leadership abilities and Development Manager Job Summary Facilitate and deliver certification classes and training courses tasks/Responsibilities Provide coaching, counseling and feedback to trainees and assess their performance while in the training programSupervise training class by assessing expertise and expertise of participants, monitoring attendance and implementing training policies and guidelinesCreate and deliver expertise assessments to test employee’s retention and applicationEnsure that all necessary files and records are documented accordingly during training sessionsSecure course evaluation and trainer feedback from participants for overall program assessmentConsult with program participants, managem…

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