Citigroup Business Process Solutions Pte. Ltd. – Metro Manila – JOB DESCRIPTION If you are passionate about great customer service and want to develop your career with one of the world’s leading Banks then we would love to speak with you. As a Customer Solutions agent you will support Citi’s clients and customers across the globe and be part of our in house call centre team in BGC. function: CUSTOMER SOLUTIONS agent (Voice account for CITI’s in-house contact centre) Job responsibilities: Provide ‘world class’ service excellence to Citi clients by offering consistent telephone banking practice Attend to inbound and outbound telephone calls in conformity with standard operating procedures Process online banking transactions which include financial entries and data maintenance Identify opportunities to further enhance relationships with our existing clients Requirements: At least 1 year practice in an international BPO / call centre function College graduates with no BPO practice may also apply Fluent English and the capability to com…
Read more here:: Offer: CITI SERVICE CENTER|DAYSHIFT ACCOUNT | START EARNING 24-31K IN 2018
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