Taguig City, Metro Manila – Taguig City Permanent 5 to 10 years experience Bachelor’s Degree The primary role of the Senior Systems Engineer – Citrix is to provide technical support to clients in one or more of the following technologies: Citrix PVS and Golden image; Citrix XenaPP version 7.6 mandatory and Netscaler; Functional support including but not limited to the following: Install & Repair, Patch or maintain existing technologies under an ITIL framework. Provide outstanding technical support within a large team; Utilise and comply with all relevant ASG methodologies, standards, processes & procedures including but not limited to the Business Management System (BMS) and Service Management Methodology (SMM); Liaise with external vendors where required to ensure timely resolution of hardware / software issues; Maintain current levels of documentation as per contractual obligations; Assist with the delivery of both on premise and public cloud based projects. Provide technology support to new and…
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