Transcription Specialist

NICE inContact – Metro Manila – Transcription Specialist NICE inContact – Bonifacio Global City, Metro Manila Services Fort Bonifacio Global City, Philippines Job detail Transcription Specialist Job location: Taguig City, Philippines Transcription Specialist is to transcribe a recorded message and/or calls and document them in the required system. This position is designed to be part time, work in the house position with little or no supervision. Employees will be required to work at NICE inContact’s Headquarters office for a minimum of 30 days at the beginning of employment. As a Transcription Specialist, a Typical Day Might Include the Following: » Transcribe messages and/or calls as assigned. » Ensure quality and accuracy of finished transcriptions. » Develop new procedures as needed to maximize efficiency and productivity. » Assist new transcription specialist with questions and concerns as directed by management. » Self-manage time and efforts to meet or exceed expectations of 30 transcriptions per h…

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