Customer Advocate, AMER Team

Open and close the navigation menu – Metro Manila – Customer Advocate, AMER Team Open and close the navigation menu – Manila, Metro Manila Job Description If you love putting yourself in your customer’s shoes (no matter how big or small!), love solving issues, and thrive on variety, the Customer Advocate team is the place for you. One part brand champion and one part problem-solving guru, as a Customer Advocate you will focus on resolving licensing, pricing and account management issues for new and existing customers (and crafting a delightful practice for them while you’re doing it). Customer Advocates also drive Internal processes and automation improvements, along with collaborating with both finance and development teams to deliver customer feedback for better products. At Atlassian, we eat our own dog food: We use our own JIRA Service Desk, so You’ll live and breathe our flagship product every single day. On your first day, we’ll expect you to have… » A strong background in B2B or B2C customer service, including high volume…

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