Job Opportunity: Customer Happiness Expert (Live chat / Email support)

Open Access – Metro Manila – Customer Happiness Expert (Live chat / Email support) Open Access – Makati City, Metro Manila Requirements: ? Four-year Bachelor’s Degree from an accredited college or university preferred ? At least 1 year practice in live chat/email support/customer service/call center environment is required ? Good written and verbal English communication expertise ? Mastery of CRM and Ticketing tools (Zendesk, Service Cloud, Zopim, etc) ? Basic technical expertise (able to navigate through smartphone and computer applications) ? Upbeat, positive, kind, and empathetic personality preferred ? Flexible and willing to work in a fast-paced and quickly growing environment ? Open-minded and prepared to take on new challenges and lgain new expertise ? Willing to work in Makati ? Can start immediately Job responsibilities: ? Assist customers via live chat/email in clear and concise written English ? Improve the quality of customer interactions on a everyday basis ? Have fun and work effectiv…

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