Job Opportunity: Sitel Ortigas – Learning Manager

Sitel Philippines Corporation – Metro Manila – JOB DESCRIPTION About Us As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer practice innovation. With over 30 years of industry-leading practice, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled skills across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer practices. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to lgain more. BRIEF JOB DESCRIPTION (SUMMARY OF MAIN tasks AND RESPONSIBILITIES): Support the overall business strategy for the site. Develop and implement training programs to improve the site performance. Support the Operations Team by providing feedback and analysi…

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