Product Specialist

FIS Global – Manila City, Metro Manila – Position ResponsibilitiesRequirements: JOB SUMMARY: We have an exciting role for Product Specialist in our Makati office. You will be a part of the Client Services Team. The Product Specialist will administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs. GENERAL DUTIES & RESPONSIBILITIES: Support Account Management team to provide technical and/or functional information on Treasury application. Communicate sales opportunities to the Client Sales Account Manager. Communicate new product opportunities to business analysts. Communicate product enhancement opportunities to business analysts or to R&D as appropriate. Work with development and operations staff to service new and existing customers. Responsible for software issues and queries generated by customers use of FIS software in a live production environment. Manage and pa…

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