Teleperformance Philippines – Metro Manila – Scheduling manager (AYA10443) Teleperformance Philippines – Makati City, Metro Manila Subsidiary: Teleperformance PH FHCS Inc Location Makati City, Greater Metro Manila Department Mission Control and WFM Position Title Scheduling manager (AYA10443) Report To Quality Assurance Manager Job Summary Responsible for leading a team of schedulers tasks/Responsibilities Responsible for the performance of this team on its defined objectivesAct as the WFM point of contact for all assigned projectsCo-ordinate and collaborate with operations and other departments to ensure smooth functioning of the production environmentRecommend procedural and operational guideline changes to improve communications and operational efficiencyMaintain confidentiality relative to organizational strategies, objectives, and practicesParticipate in functions/meetings as requiredWork on special projects as neededResponsible for planning, creating and communication of schedules for one or multiple pro…

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