Social media users in SEA seek ‘one-sided’ relationships to escape lockdown reality, Kaspersky research finds

People worldwide are turning to virtual, ‘parasocial’ relationships with influencers to cope with the effects of the pandemic

One-sided relationships, also known as “parasocial relationships”, are blossoming worldwide and in Southeast Asia (SEA) amid social distancing and continuing national Covid-19 lockdowns.

A global study of more than 15,000 people in 25 countries from security firm Kaspersky* finds that just under half (47%) of social media users believe the influencers they follow provide them with “an escape from reality”. 

Social media users

The numbers are relatively higher in SEA, the region first hit by the pandemic beyond China back in 2020. For instance, more than three in five (61%) of the Southeast Asian respondents admitted that influencers help them to forget and to escape their realities. 

Globally, a tad over one in five (21%) believes they “could be friends” with influencers they follow, with SEA data two digits higher than the global average at 31%. In addition, 22% of the global respondents have gone as far as sending a private message to an influencer. Despite the largely virtual nature of these relationships, more than a third (34%) of social media users have even met some of the influencers that they follow in real life, rising to 56% in SEA region. 

During successive global lockdowns, many have spent long periods at home and are turning to virtual companions to replace the lost social lives. This type of one-sided relationship has a strong pull over many.

More than seven in 10 (77%) here say that they learn from the influencers they follow in areas such as health, hobbies, style and news. Over one in two (55%) also revealed that following famous entities online offers them a relationship they do not have with anyone else. 

Nearly half (44%) say they are “dependent” on influencer content and almost two in 10 (17%) even say they feel a sense of absence if they do not engage with influencers.

While one-sided relationships do exist, social media users in SEA also acted on getting in touch with the influencers they follow. Many have sought out direct contact most commonly via commenting on influencers’ posts (46%) or reacting to their posts or stories (39%).

Loyal fans as they are, social media users here also interacted with influencers in various ways like attending the events they have hosted (19%), sending fan-art (16%), messaging privately (15%), getting in touch through private messages (15%), emails (15%) and even calling the influencers or their agents directly (12%). 

Clearly, social media has been important for many people during the pandemic, with nearly six in 10 (59%) worldwide saying social media has provided a vital connection for them during the pandemic. This figure was highest among younger people aged 18-34 (71%), who rely on social media for connectivity. 

People in Vietnam (94%) and South Africa (79%) are the most likely to say social media is a vital connection for them, although a third of people worldwide (33%) say they have become less tolerant to people on social media during the pandemic. 

“Although more than half (56%) of people have been active on social media for more than a decade, many of us are still figuring out how to balance the positives of social media with the negatives,” Emm says. Now, we’ve moved into a new era where virtual relationships are becoming the norm. These one-sided relationships can often lead to oversharing on social media, as people look to develop these relationships. However, this can lead to a huge range of negative and unforeseen consequences – hacking and phishing attempts, doxing and bullying, online shaming – the list goes on.” 

“It is understandable with the lockdowns we’ve all experienced over the past year that people will have gravitated towards online and parasocial relationships to stave off loneliness and boredom, but it’s crucial that people are aware of the consequences of oversharing online and are able to take a more balanced approach,” comments David Emm, Principal security researcher at Kaspersky. 

Kaspersky has also launched its ‘ShareAware Hub’, where people can find handy tips to help them enjoy social media safely.

Notes to editors

Kaspersky has identified five types of social media persona:

  • Savvy Socials – who limit their time online and keep posts to a minimum
  • Breezy Posters – they post prolifically over relatively short periods of activity
  • Oversharers – these people virtually live online and post like crazy!
  • Lurkers – they might spend a lot of time on social, but they’re just here to surf, not to comment
  • Offliners – these people are either inactive, never joined, or deleted many of their social media accounts

To find out what kind of social media user you are, please visit our online quiz.

Find the full report here

About the survey

The fieldwork was conducted by Opinium Research between 18-31 May 2021. Opinium canvassed 15,682 adults in 25 countries, including UK, France,Italy, Germany, Spain, Denmark, Netherlands, Chile, Mexico, Argentina, Brazil, Colombia, Peru, Japan, Russia, Turkey, USA, Czech Republic, Hungary, South Africa, Austria, Singapore, Vietnam, Australia and UAE.

A total of 1,007 adults were surveyed to represent Southeast Asia.

About Kaspersky

Kaspersky is a global cybersecurity and digital privacy company founded in 1997. Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky technologies and we help 240,000 corporate clients protect what matters most to them. Learn more at www.kaspersky.com

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