Mandarin Customer Service agent

Online gaming – Metro Manila – Mandarin Customer Service agent Online gaming – Makati City, Metro Manila Mandarin Customer Service agent Posting Period: 2017/08/05 – 2017/12/05 Online gaming Makati City SGD 1,430 SGD English, Mandarin Job responsibilities: ? Interact & coordinate with internal departments personnel to provide and process information Response to inquiries, concerns and requests about products and technical services. ? Deal directly with significant department either by telephone, electronically (email/Chat) ? Record details of inquiries and actions taken for further investigation. ? Suggest area of improvement in internal processes along with possible solutions. ? Collect and compile statistical quality data. Requirements: Shifting Schedule ? Proficient in verbal and written expertise, must be bilingual (Mandarin and English) ? High school Level or the equivalent with at least 2 year(s) of working practice in the related field will be considered ? expertise of customer service prin…

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