Customer Care Associate

NTT Data – Quezon City, Metro Manila – Req ID: 42032 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Customer Care Associate to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH). In these roles you will be responsible for: Receive inbound phone calls from on-ground and site-visit engineers, regarding complaints and issues for underground utilities such as faulty electricity cables or home-phone and wired internet cables Create incidents and trouble tickets on clients ticketing system, using customer details such as address or phone number and location of the faulty…

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