Weichai Philippines Representative Office – Quezon City, Metro Manila – Key responsibilities: As a Service Technician, you will be part of the Service & Customer Support organization, who have responsibility for supporting all WEICHAI engine products. This is an extremely diverse role both technically and in scope of work which includes: Responsible for the engine maintenance and service technical support independently , and make sure the engine turns into normal working condition; Responsible for dealing with customer service claims, and conducting product trouble shooting and repair work to maintain high customer satisfaction; Carry out the fault position and perform failure analysis on major or batch failures, and report improvement proposals to the director; Responsible for implementing the training plan developed by the branch office; Assist the branch office director to visit local customers and learn about their operation habits and work condition, answer questions about WEICHAI engine and explain operation and maintenance instructions to the …
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